Delivery lead times across BC are between 3 - 4 Business Days, 4-5 Business Days across the rest of Canada and the United States.
During checkout you will see the total price including taxes and shipping and handling charges, in Canadian Dollars, before you place your order. Your credit card, or other payment method, will be charged in Canadian Dollars according to the charges displayed during checkout.
Customers will be sent an email with delivery information from our fulfillment partners at the time of shipping. This notification will include shipment tracking information.
We recommend that if products are shipped to your residential address, you make reasonable accommodations to be present at the time of arrival. This ensures the product arrives safely and securely. This is also recommended as a precaution to avoid doorstep thefts.
Sansorium offers non-alcoholic wine, beer, cider, spirits and mixers which may be susceptible to freezing in extreme cold weather. As a result, shipping lead times to some locations may be longer than usual during winter months (December – March).
Our shipment and delivery providers take holidays, too. You can expect that we will not process or deliver shipments on statutory holidays.
Within 24-48 hours of placing your order, you will receive an email including your tracking details and shipment status. If your order has not arrived within the estimated delivery time scheduled please contact us at email@example.com.