Shipping

Shipping rates are listed at checkout and are reflective of winter or summer rates due to weather conditions causing breakages.

Order Processing Times

Once you place your order, our processing time is 2-3 business days.

Shipping Times

Delivery lead times across BC are between 3-4 Business Days, 5-7 Business Days across the rest of Canada and the United States.

General Shipping Information

Customers will be sent an email with delivery information from our fulfillment partners at the time of shipping. This notification will include shipment tracking information.

We recommend that if products are shipped to your residential address, you make reasonable accommodations to be present at the time of arrival. This ensures the product arrives safely and securely. This is also recommended as a precaution to avoid doorstep thefts.

Sansorium offers non-alcoholic wine, beer, cider, spirits and mixers which may be susceptible to freezing in extreme cold weather. As a result, shipping lead times to some locations may be longer than usual during winter months (December – March).

Our shipment and delivery providers take holidays, too. You can expect that we will not process or deliver shipments on statutory holidays. 

Order Tracking 

Within 24-48 hours of placing your order, you will receive an email including your tracking details and shipment status. If your order has not arrived within the estimated delivery time scheduled please contact us at hello@sansorium.com.